Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Northport: What to Know First
We provide independent Famco fireplace services in Northport, with most repairs completed in a single visit and upfront pricing agreed before any work begins. A typical gas fireplace service call runs $180-$340, while firebox or damper repairs on wood-burning Famco units generally fall between $450-$890 depending on parts and access. This page is for Northport homeowners who own a Famco fireplace, insert, or gas log set and need straight answers about what’s wrong, what it’ll cost, and who can fix it right the first time. Call us at (631) 528-2501 - a live person answers, 24 hours a day.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FV36 and FV42 direct-vent gas fireplaces - failed ignition or intermittent flame. These units, common in 1990s Northport split-levels, use a SIT 820-series valve that degrades from salt-air corrosion coming off Long Island Sound. The valve tests fine cold but drops millivolts under load. We bench-test the thermopile and replace the valve with an OEM SIT or a Robertshaw equivalent that holds calibration in coastal humidity. We’ve replaced dozens in the Eatons Neck and Asharoken areas where the salt air is heaviest.
- Famco wood-burning fireplace inserts - cracked refractory panels and warped doors. The 2000-era Famco insert line used a refractory mix that doesn’t tolerate the thermal shock of Northport’s freeze-thaw cycles. Homeowners notice panel cracking after the first hard winter, often with gaps wide enough to see the steel shell behind. We source replacement panels from Copperfield’s refractory line or fabricate custom panels when Famco’s stock parts are discontinued. The door gasket and glass retainers usually need attention at the same time.
- Famco chimney-top dampers - seized cables and degraded gaskets. Famco’s top-sealing dampers use a stainless cable running down the flue to a lever near the firebox. After fifteen years, the cable frays where it passes through the smoke shelf, and the silicone gasket hardens. In Northport’s mature oak canopy, falling acorns and leaf debris accelerate the jamming. We replace the cable assembly with a Gelco stainless cable kit rated for coastal exposure, or convert to a Lock-Top damper when the frame itself has corroded.
- Famco gas log sets - sooting and odor complaints. The F18 and F24 vented log sets shipped with a fixed orifice that doesn’t account for Long Island’s higher-than-average propane pressure swings. The flame impinges on the ceramic fiber logs, producing carbon and a kerosene-like smell that homeowners notice first on humid summer days when the chimney draft is weakest. We resize the orifice, verify gas pressure with a manometer, and reposition the ember bed per Famco’s original spec - not all installers did this correctly the first time.
- Famco zero-clearance fireboxes - rusted out draft hoods and deteriorating chase covers. The ZC-series boxes installed in 1980s Northport colonials near Northport Harbor used galvanized chase covers that last maybe twelve years in this salt air. Water runs down the flue, pools in the draft hood, and rusts through the metal. By the time a homeowner sees water stains on the ceiling, the firebox wrapper is often compromised. We fabricate a custom chase cover from 24-gauge stainless, inspect the firebox wrapper with a camera, and replace damaged sections with Olympia Chimney’s ZC repair panels.
Our Famco Fireplace Services Process
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You call, we answer. A live person picks up - no voicemail, no callback queue. We schedule a window that works for you, usually within a few days.
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Arrival and upfront pricing. Our technician arrives in a marked truck, uniformed and background-checked. We inspect the unit, identify the issue, and give you a flat price before any work starts. The number on the estimate is the number on the invoice.
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Level-2 camera inspection. For wood-burning units and any suspected flue damage, we run a camera and show you the footage. You see what we see. No recommendations without evidence.
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Parts decision - OEM or quality aftermarket. We stock common Famco wear parts and have same-day access to DuraFlex, HeatShield, Gelco, and Copperfield components. When Famco OEM is discontinued or backordered, we explain the aftermarket option and why it meets or exceeds the original spec.
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The repair and live test. We complete the work, test the unit under operating conditions, and verify draft, gas pressure, or door seal as applicable. We clean our work area before we leave.
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Documentation and guarantee. You receive photos, a plain-English verdict, and our 90-Day Done Right Promise in writing. If it’s not right, we make it right. No paperwork, no arguing.
What Famco Fireplace Services Costs in Northport
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up and safety check | $180 - $260 | Accessibility of burner assembly; whether logs need removal and cleaning |
| Ignition system repair (pilot, thermopile, valve) | $280 - $480 | OEM vs. quality aftermarket valve; dual-sided fireplace access |
| Refractory panel replacement (wood insert) | $450 - $720 | Panel count; custom fabrication for discontinued models |
| Chimney-top damper repair or replacement | $380 - $650 | Flue size; cable-only vs. full damper assembly |
| Firebox wrapper / chase cover repair | $680 - $1,400 | Extent of water damage; stainless vs. galvanized replacement |
| Full fireplace insert removal and replacement | $2,800 - $4,500 | New unit selection; liner requirements; hearth modifications |
These are real ranges for Northport, where labor rates reflect Long Island costs and coastal conditions mean we use corrosion-resistant materials as standard, not upgrades. Every estimate is free. Call (631) 528-2501 and we’ll give you a firm number for your specific unit.
Why Northport Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been serving Northport and nearby communities for over 42 years, and we’ve worked on Famco products since they were common in new construction here. Russell Haines and our technicians know which Famco series were built well, which corners got cut, and how to fix both without upselling you into replacement when repair is the honest answer.
Our 90-Day Done Right Promise means if something isn’t right, we come back. In writing, no arguing. We document every inspection with photos you can see and a plain-English verdict you can understand. Our trucks carry DuraFlex, HeatShield, Gelco, and Copperfield parts so we’re not ordering and returning. Most jobs finish in one visit. A square deal, no surprises on the bill - that’s how we’ve stayed in business since 1984.
If the chimney’s doing its job, you won’t think about it. My goal is to keep it that way.
FAQs
No. As an independent Famco service provider, we perform warranty-safe work using correct parts and procedures. Famco’s original warranties on units installed before 2010 have largely expired by now; for newer units, we document our work so any remaining manufacturer coverage stays intact. If you’re unsure about your warranty status, call (631) 528-2501 and we’ll check the installation date against Famco’s records.
Yes, for most models. We stock common wear parts and have same-day access to aftermarket equivalents from Copperfield and Gelco when Famco OEM is discontinued. For the 1980s ZC-series fireboxes, we sometimes fabricate custom chase covers or source compatible refractory panels. We’ll tell you honestly if a part is unavailable before we start any work.
Replacement makes sense when repair costs exceed 60% of a new unit, or when the firebox wrapper is compromised beyond safe repair. We make this call with camera evidence you can see, not a sales pitch. Many Famco gas fireplaces from the 1990s and 2000s need only a valve, burner, or log set refresh to run another decade. Call (631) 528-2501 for a free assessment.
We typically schedule within a few days, and most repairs complete in a single visit. We don’t promise same-day dispatch - a proper diagnosis takes time we don’t rush - but we do answer the phone 24 hours a day and keep common Famco parts on our trucks. For no-heat situations in heating season, we prioritize.
Deferred maintenance leads to soot buildup, degraded gaskets, and eventually component failure that costs more than prevention. In Northport’s coastal climate, corrosion accelerates on gas valves and burner orifices. A skipped year becomes a $400 repair instead of a $180 tune-up. We offer an $89 Seasonal Tune-Up that catches problems before they escalate. Call (631) 528-2501 to schedule - estimates are free.
Ready to get your Famco fireplace working right? Call Hearthstone Chimney Co. at (631) 528-2501 for a free estimate. A live person answers, 24 hours a day, every day. We’ll be there when we say, we’ll show you what we find, and we’ll stand behind the work.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Northport and nearby areas.





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